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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Services and Support for IBM Db2

Reduce IBM Db2 total cost of ownership and avoid unwanted upgrades

Compare to IBM Db2 support IBM Db2 datasheet
Services and Support for IBM Db2

Software support to improve ROI for your database — and your applications, too

Improve your database ROI without expensive or disruptive upgrades. Rimini Support™ for IBM Db2 database delivers engineering expertise and industry-leading response SLAs with a 50% savings on your annual IBM Db2 maintenance fees. Rimini Support can help you fund innovation with support savings and reduce your total cost of ownership.

Our global, 24/7/365 software support is led by ultra-responsive Primary Support Engineers who average 20+ years of experience. We include configuration support tailored to your specific deployment; performance support for maximum throughput; and advisory services for security, interoperability, and upgrade issues.

We can support Db2 on its own, or along with your other enterprise databases and applications to deliver all the benefits of integrated support from one trusted partner.

We go beyond the traditional break/fix support and provide:
  • advanced support for both commercial and open-source databases, on-premises or in the cloud
  • flexible support for any number of servers, from one to thousands
  • scalable support for any data storage requirements, from small to up to 700TB
  • performance support
  • configuration support
800+

full-time staff engineers across 17 countries

Less than
2 minutes

average response time for P1 and P2 issues

Over 
$9B

in estimated total client savings since 2005

4.9/5.0

overall average client satisfaction rating

Managed services to help simplify operations and optimize your database environments

With Rimini Manage™ for Databases, we manage your databases so your IT team can work on high-impact projects. Our expert engineers understand IBM Db2’s interactions with enterprise applications and other technologies, so we can deliver higher ROI and an exceptional, responsive database management experience.

From mature IBM Db2 database instances to open-source, our database managed services can help you simplify operations, avoid costly upgrades, fill IT skills gaps, solve interoperability issues, and optimize your database environments.

Rimini Manage™ services include:
  • database administration
  • database security
  • database infrastructure support
  • database architecture
  • database performance tuning
  • problem diagnosis and troubleshooting
  • incident management
  • disaster recovery assistance

Benefits of partnering with Rimini Street

Reduce Db2 total cost of wwnership

Reduce Db2 total cost of wwnership

Avoid unwanted upgrades and save big on support
Get broad IT expertise

Get broad IT expertise

We provide performance support, configuration, and security advisory services
Attract and engage IT talent

Attract and engage IT talent

Staff your high-impact projects; we’ll manage your databases
Consider integrated support

Consider integrated support

Add enterprise applications to your Rimini Support

IBM Db2 components we support

Rimini Support for IBM Db2 includes these components:

Db2 Tools for Linux, UNIX, Windows
Db2 Connect

Rimini Support for Db2 includes IBM Db2 version 8.0 and later. All platforms and editions are fully supported.

Featured clients

View All Clients
Featured clients
Featured clients
“

The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”

– Eric Kamara General Manager of Platform Services
Learn more
Featured clients
Featured clients
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

– Imre Szabo Group ICT Manager
Learn more
Featured clients
Featured clients
“

The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”

– Jaewoong Jeong Executive Director, IT Business Division
Learn more
Carlson Wagonlit Travel
Harry And David Operations
PDG Realty S.A. Empreendimentos e Participações
S.A. O Estado de Sao Paulo
AMENITIES, K.K.
CFS Management Services
Joyson Safety Systems Japan K.K.
DPaschoal Comercial Automotiva S/A
BK Brasil Operação e Assessoria a Restaurantes S.A.
Unique Rubber Technologies
Pt. Greenfields Indonesia
Normatel – Mb Comercio De Materiais De Construcao
Bombril
MYOB
SCEE Electrical Ltd
View All
RELATED SERVICES

Rimini ONE™

Rimini Street delivers end-to-end solutions for IBM Db2 database: integrated database support, application support, software security, managed services, and professional services.

Learn more
Rimini ONE™

Additional resources

Rimini Watch™ for Database
Datasheet
Rimini Watch™ for Database
Read Datasheet
Open-Source Database Market Roundup
Blog
Open-Source Database Market Roundup
Rimini Street Staff
3 min read

The lock that long-time proprietary vendors have had on the database management system (DBMS) market is steadily eroding, even in the face of astounding industry growth.  Overall, revenue growth is extraordinary for the industry in total. “Since its brief pause in 2015, the DBMS market has reeled off six consecutive years of growth, with the […]

Read Blog
9 Open-Source Database Migration Best Practices
Blog
9 Open-Source Database Migration Best Practices
Rimini Street Staff
3 min read

Deploying open-source database management systems (DBMSs) can deliver unique benefits to enterprises, including lower costs, greater flexibility, and innovation not always available with proprietary database solutions. However, migrating from an existing proprietary product to an open-source alternative requires planning and attention to ensure the process doesn’t go awry. The appeal of open-source licenses starts with the cost—free—and […]

Read Blog
Responsive support services
Video
Rimini Street: What We Do

We don't make ERP or database software like Oracle and SAP. We support and manage that software. Over the past 15 years, we have helped over 3,000 clients save billions of dollars. It's because we are built for support. Built to help clients avoid costly fees and ERP upgrades, so they can innovate and fuel growth. Other companies do software. We do support.

Watch Video
10 Telltale Signs That It’s Time to Change Your Database Strategy
eBook
10 Telltale Signs That It’s Time to Change Your Database Strategy

The advent of databases in the 1980s represented a phenomenal breakthrough for business. Companies around the world capitalized on relational databases to run smarter, faster and more profitably. Today, Oracle, IBM, Microsoft and SAP are at the heart of almost every Fortune 500 and Global 2000 company, including yours. Instead of continuing to make massive investments in a database that already works, maybe it’s time to rethink your strategy.

Read eBook

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