Software support expertise aligned to your unique roadmap

Avoid being locked-in to the vendor’s roadmap and stop paying for unwanted upgrades. Instead, save big with Rimini Support™ for SAP BusinessObjects, craft your own IT roadmap aligned to business priorities, and fund innovation with your existing budget. We will fully support your BusinessObjects release — including customizations and all tax, legal, and regulatory updates — for 15+ more years from the time you switch to us, without expensive upgrades.

Our global, 24/7/365 support is led by Primary Support Engineers who average 15+ years of experience. And while we guarantee a response time of 10 minutes for critical P1 issues, our average response time for P1 and P2 issues is under 90 seconds.

Our comprehensive support services can help you:
  • achieve your strategic, operational, and financial goals
  • save up to 90% on your total current SAP BusinessObjects support costs
  • extract greater value from your technology investments
  • proactively secure your enterprise software ecosystem
800+

full-time staff engineers across 21 countries

Up to
90%

savings on total support costs

Over
5,800

in estimated total client savings since 2005

4.9/5.0

overall average client satisfaction rating

Managed services that improve efficiency and enable innovation

With Rimini Manage™ for SAP, we can take on your day-to-day IT service management, help reduce complexity, and improve operational efficiency. We have deep expertise in supporting complex applications such as SAP BusinessObjects, so while we manage and improve your existing environment, your IT team is free for higher-value projects.

The benefits of Rimini Manage™ for SAP include:
  • an always-on global network of senior-level software engineers
  • human-first expertise empowered by AI service insight and automation
  • fast incident resolution and reduced project backlogs
  • root cause analysis to prevent incident recurrence
  • an unlimited ticket model from a broad catalog of services
  • the flexibility to your fill IT skills gaps seamlessly
  • predictable billing

Benefits of partnering with Rimini Street

Chart your roadmap

Chart your roadmap

Free yourself from vendor mandates and restrictions
Innovate around <br>existing systems

Innovate around
existing systems

We’re experts in interoperability, security, and possibility thinking
Enable business stakeholders

Enable business stakeholders

Deliver new functionality to facilitate their success
Become an employer of choice

Become an employer of choice

Attract and retain IT talent interested in new technologies

SAP BusinessObjects product lines we support

Keep your existing licensed software and release updates, even if you have not deployed them yet. Then implement them on your own schedule, as business needs arise, free from the constraints of SAP’s BusinessObjects roadmap and support timing.

BusinessObjects Platform
Enterprise Performance Management (EPM)

Featured clients

Featured clients
Featured clients

Rimini Street took the time to listen and learn about my environment, giving me clarity and peace of mind knowing what the outcome would be and how it would improve my operations.”

– Nav Pillai Chief Information Officer
Nibco Ball Valve
Featured clients

Rimini Street has helped us to maximize the lifespan of our SAP system and to avoid unnecessarily spending money on upgrades. We’ve been able to redirect those funds into acquisitions and developing new products. We’re now spending money on growing NIBCO, not just keeping the lights on.”

– Jeff Miller Director, Business Relationship Management
Featured clients
Featured clients

Once executive management saw the savings we were able to generate, they approved many projects that were previously on hold because of budgetary constraints.

Don’t get stuck with the status quo: Don’t close your eyes or fear making a change. Exploring the unknown led us to Rimini Street, and the whole company has benefited.”

– Eddy Verdugo Systems Director

Let's start a conversation

How can Rimini Support for SAP BusinessObjects help you meet your goals?

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