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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
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Drive Change with Third-Party Software Support for Financial Services

Adapt to the market with more freedom for innovation. Partner with the leading global provider of third-party software support for financial service organizations to use your data-rich systems effectively.

Request a call
Drive Change with Third-Party Software Support for Financial Services

Achieve Transformation without Disruption™

Adopting new technologies such as AI enables financial services companies to enhance customer experience, operations and data utilization. Once companies start innovating, they tend to speed past their competitors. But given the system stability and investment required, along with the regulatory and cybersecurity challenges involved, it's crucial to take charge of your own IT strategy and roadmap.

As a trusted provider of third-party software support for financial services organizations running Oracle, SAP, VMware® and more, Rimini Street can help you expertly navigate your transformation journey and get on a path to accelerated growth.

Rimini Street offers end-to-end solutions for your enterprise software, including comprehensive support without forced migrations and disruptions. Harness the full potential of your existing investment, maintaining security, compliance and performance while using the cost savings to pursue a business-driven roadmap.

Fuel next-gen AI projects

Fuel next-gen AI projects

Capitalize on the rich data you’ve compiled to drive AI and predictive analytics projects. Keep your system running for up to 15 years, worry-free, and turn it into an innovation vehicle for your business.
Learn how
Reduce risk exposure

Reduce risk exposure

Keep your applications up to date and compliant with the fastest “Legislature-to-Live™” delivery cycle in the industry. Our expert support helps secure your data and meet regulatory requirements.
Learn how
Control IT roadmap and budget

Control IT roadmap and budget

Avoid costly, disruptive upgrades that don’t align with your business objectives. Reallocate resources for projects such as data-driven personalization by extending the life of your enterprise software.
View IT roadmap survey insights

By the numbers

200+

financial services clients signed to date

Over
$9B

in client savings

Avg.
4.9
out of 5.0

satisfaction rating

Navigate the AI revolution 

AI can give your organization a competitive advantage in the financial services market. But it also comes with its fair share of challenges. Gain insight into overcoming roadblocks and unlocking opportunities from a banking industry expert with 25+ years of experience. 

Read the blog

Financial software support services and solutions

JD Edwards
Oracle E-Business Suite
SAP
Salesforce
Oracle Database
Application Management Services (AMS) for Oracle
Application Management Services (AMS) for SAP

Fuel innovation with third-party software support services for financial services

As a global leader of end-to-end third-party enterprise software support and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

  • Enterprise software support
  • Managed services
  • Professional services
  • Software security services
  • Interoperability services
  • Monitoring & health check services
  • Custom support services

Get comprehensive software support for insurance companies, banks and other financial institutions. Rely on our global team of experts to resolve critical issues quickly, maximize uptime and keep your ERP stable.

With Rimini Support™, you gain:

  • Tax, legal and regulatory updates to ensure ongoing software compliance
  • 24/7/365 support with average <2-minute response time for P1 issues
  • Immediate savings of up to 50% on annual support fees and up to 90% on total maintenance costs
Learn about Rimini Support

Improve operational efficiencies with managed services for banks, financial firms, insurance companies and more. Leverage a cost-effective option to fill skills gaps and free up internal resources for IT transformation.

With Rimini Manage™, you gain:

  • Access to a team of 800+ engineering experts with deep knowledge of Oracle, SAP, Salesforce®, VMware® and many other systems
  • Root cause analysis to address recurring issues
  • Single vendor for more streamlined services and support
Learn about Rimini Manage

Attain world-class consulting services to help facilitate your digital transformation and execute strategic projects for the business. Look forward to targeted solutions to maximize your ROI and put you on the best path forward.

With Rimini Consult™, you gain:

  • Business-focused guidance from highly tenured professionals
  • Assistance resolving challenges such as security, interoperability and integration
  • Staff and skills augmentation, with resourcing models to meet demand
Learn about Rimini Consult

Maintain robust cybersecurity to reduce risk exposure across your ecosystem. Implement proactive security solutions that improve your overall security posture and help keep your — and your customers’ — critical financial data safe.

With Rimini Protect™, you gain:

  • Proactive, zero-day protection from entire classes of vulnerabilities
  • Threat mitigation without code modification or downtime
  • Continuous protection for vendor-supported and non-vendor-supported software
Learn about Rimini Protect

Modernize your IT environment while making interoperability issues a thing of the past. Future-proof your enterprise software with patented solutions that enable seamless integration with new technologies.

With Rimini Connect™, you gain:

  • Ability to use the latest email servers, OS, Java versions and browsers with your existing ERP
  • Avoidance of disruptive code changes, upgrades or regression testing
  • Increased value of current enterprise software for greater ROI
Learn about Rimini Connect

Keep business-critical ERP systems running smoothly with proactive support services. Take advantage of solutions that identify and resolve issues beforehand, ensuring your IT environment remains stable.

With Rimini Watch™, you gain:

  • Improved system performance for greater productivity
  • Reduction of software issues requiring expensive fixes
  • Best practices for maintaining your ERP systems long term
Learn about Rimini Watch

Get support for your growing IT ecosystem to drive greater value and resolve complex business challenges. Benefit from the quality and expertise of Rimini Street’s support and services beyond Oracle, SAP, VMware®, IBM and Salesforce®.

With Rimini Custom™, you gain:

  • Proposal tailored to your budget and your desired scope of work
  • Comprehensive services for more enterprise software
  • Expert orchestration of your systems, facilitating growth and innovation
Learn about Rimini Custom
Auto Club Group
Fannie Mae
Unified Communications Sdn. Bhd.
McLaren Services Limited
Ikano Bank AB
NOROO Holdings Co., Ltd.
Minor International Plc
Khimji Ramdas Group
Ellaktor
Sapura Energy Berhad
AEA International Holdings Pte Ltd
Investimentos e Participações em Infra Estrutura S/A. – Invepar.
View All

Additional resources

How AI Can Transform Financial Services & Banking
Blog
How AI Can Transform Financial Services & Banking
Johnathan Bangura
Johnathan Bangura
VP Financial Services, Industry Solutions, Rimini Street
4 min read

As an IT leader in the financial services (“finserv”) sector, I often reflect on the challenges we face in today’s rapidly evolving landscape, as well as the best ways to overcome those challenges. I’ve seen my share of changes in this industry and have always recognized that finserv is a balance between art and science. […]

Read Blog
CFO-to-CFO Insights: Prioritizing Financial Services IT in 2025
Blog
CFO-to-CFO Insights: Prioritizing Financial Services IT in 2025
Johnathan Bangura
Johnathan Bangura
VP Financial Services, Industry Solutions, Rimini Street
3 min read

After years as a CFO who collaborated closely with CIOs, I’ve witnessed firsthand the transformation of the CFO role from a financial steward to a strategic leader. The interplay between finance and technology has become more intertwined than ever, creating opportunities to drive innovation, enhance operations, and achieve strategic goals. During a recent conversation, I […]

Read Blog
Navigating the AI Revolution in Financial Services: Unlocking Opportunities and Overcoming Challenges
Blog
Navigating the AI Revolution in Financial Services: Unlocking Opportunities and Overcoming Challenges
Johnathan Bangura
Johnathan Bangura
VP Financial Services, Industry Solutions, Rimini Street
3 min read

Artificial intelligence (AI) has fast become a key consideration for the financial services sector. Operations from across the industry have utilised its technology in recent years in an effort to gain a competitive edge. From high street banks to trading floors and insurance organisations, AI has been leveraged to make decision-making processes faster, analyse datasets […]

Read Blog
Navigating Five Generative AI Challenges for Financial Services
Blog
Navigating Five Generative AI Challenges for Financial Services
Craig Mackereth
Craig Mackereth
EVP, Global Service Delivery
5 min read

Financial services have used AI in cybersecurity & anti-fraud operations for years, but Generative AI presents a new set of challenges; here’s how successful IT leaders can navigate them. While AI isn’t new to financial services—most organizations use some form of AI to support their cybersecurity and anti-fraud operations—the U.S. Department of the Treasury reports […]

Read Blog
IT Leaders Considering a New Support and Services Model 
Research Report
IT Leaders Considering a New Support and Services Model 
Read Research Report
2022 IT Buyer Sentiment Survey: A GCC Countries Executive Summary
Analyst Research
2022 IT Buyer Sentiment Survey: A GCC Countries Executive Summary

During times of disruption, companies within the Gulf Cooperation Council (GCC) countries that innovate and proactively invest in their own future can emerge stronger on the other side. How are CTOs and CIOs leading the charge to meet their 2022 objectives in a business landscape that included a global pandemic and economic and political uncertainty? What is the role — and priority — of technology in combating disruption for organisations with GCC countries? What are IT leaders’ feelings towards digital transformation and the cloud? What are their top IT initiatives for 2022? In this report sponsored by Rimini Street, Censuswide reveals results of its GCC region IT buyer sentiment survey covering industries including Telecoms, Financial Services, Oil and Gas, Retail, Manufacturing. They provide insights on those questions and more, including: What types of initiatives would IT leaders like to see more of in 2022? What initiatives would IT leaders like to cancel in 2022? What are the biggest challenges being faced when trying to meet digital transformation objectives? What are IT leaders’ plans, if any, for cloud migration? What % feel positively about their enterprise application vendor’s cloud offering? What % are looking to move to an open-source database? What % are dissatisfied with their enterprise application vendor support and why? Assess how your organisation stacks up — and your progress on digital transformation — by downloading the report today.

Read Analyst Research
Digital Transformation Episode 1: Solutions for a Post-COVID-19 World
Video
Digital Transformation Episode 1: Solutions for a Post-COVID-19 World

Video interview with Ray Wang of Constellation Research on digital transformation strategy, solutions, and the impact of the global pandemic on IT and business.

Watch Video

Lead the way in financial services innovation

Contact us today to learn how Rimini Street’s innovative solutions, support and managed IT services for financial institutions can help you fuel digital transformation — strategically — and get ahead.

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