Software support to improve ROI for your database — and your applications, too
Improve your database ROI without expensive or disruptive upgrades. Rimini Support™ for IBM Db2 database delivers engineering expertise and industry-leading response SLAs with a 50% savings on your annual IBM Db2 maintenance fees. Rimini Support can help you fund innovation with support savings and reduce your total cost of ownership.
Our global, 24/7/365 software support is led by ultra-responsive Primary Support Engineers who average 20+ years of experience. We include configuration support tailored to your specific deployment; performance support for maximum throughput; and advisory services for security, interoperability, and upgrade issues.
We can support Db2 on its own, or along with your other enterprise databases and applications to deliver all the benefits of integrated support from one trusted partner.
We go beyond the traditional break/fix support and provide:
- advanced support for both commercial and open-source databases, on-premises or in the cloud
- flexible support for any number of servers, from one to thousands
- scalable support for any data storage requirements, from small to up to 700TB
- performance support
- configuration support
full-time staff engineers across 17 countries
average response time for P1 and P2 issues
in estimated total client savings since 2005
overall average client satisfaction rating
Managed services to help simplify operations and optimize your database environments
With Rimini Manage™ for Databases, we manage your databases so your IT team can work on high-impact projects. Our expert engineers understand IBM Db2’s interactions with enterprise applications and other technologies, so we can deliver higher ROI and an exceptional, responsive database management experience.
From mature IBM Db2 database instances to open-source, our database managed services can help you simplify operations, avoid costly upgrades, fill IT skills gaps, solve interoperability issues, and optimize your database environments.
Rimini Manage™ services include:
- database administration
- database security
- database infrastructure support
- database architecture
- database performance tuning
- problem diagnosis and troubleshooting
- incident management
- disaster recovery assistance

Benefits of partnering with Rimini Street
Reduce Db2 total cost of wwnership
Get broad IT expertise
Attract and engage IT talent
Consider integrated support
IBM Db2 components we support
Rimini Support for IBM Db2 includes these components:
Db2 Tools for Linux, UNIX, Windows
Db2 Connect
Rimini Support for Db2 includes IBM Db2 version 8.0 and later. All platforms and editions are fully supported.
Featured clients


Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”
– Imre Szabo Group ICT Manager
The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
– Jaewoong Jeong Executive Director, IT Business Division

With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”
– Ivan Widjaksono Head of Digital TransformationRimini ONE™
Rimini Street delivers end-to-end solutions for IBM Db2 database: integrated database support, application support, software security, managed services, and professional services.

Additional resources


The lock that long-time proprietary vendors have had on the database management system (DBMS) market is steadily eroding, even in the face of astounding industry growth. Overall, revenue growth is extraordinary for the industry in total. “Since its brief pause in 2015, the DBMS market has reeled off six consecutive years of growth, with the […]

Deploying open-source database management systems (DBMSs) can deliver unique benefits to enterprises, including lower costs, greater flexibility, and innovation not always available with proprietary database solutions. However, migrating from an existing proprietary product to an open-source alternative requires planning and attention to ensure the process doesn’t go awry. The appeal of open-source licenses starts with the cost—free—and […]

We don't make ERP or database software like Oracle and SAP. We support and manage that software. Over the past 15 years, we have helped over 3,000 clients save billions of dollars. It's because we are built for support. Built to help clients avoid costly fees and ERP upgrades, so they can innovate and fuel growth. Other companies do software. We do support.

The advent of databases in the 1980s represented a phenomenal breakthrough for business. Companies around the world capitalized on relational databases to run smarter, faster and more profitably. Today, Oracle, IBM, Microsoft and SAP are at the heart of almost every Fortune 500 and Global 2000 company, including yours. Instead of continuing to make massive investments in a database that already works, maybe it’s time to rethink your strategy.
Let's start a conversation
How can Rimini Support for IBM Db2 database help you meet your goals?