Challenges

For a global automotive parts manufacturer like UCI, Oracle E-Business Suite (EBS) underpins the basic business processes for taking orders, keeping inventory, and balancing the books. EBS managed  UCI’s manufacturing and distribution processes effectively. However, maintenance costs were a significant IT budget line item, and the vendor did not support the company’s business-critical customizations. Faced with yet another upgrade cycle, UCI’s CIO researched how to keep this stable system running, while also reducing maintenance fees and avoiding the disruption of a major upgrade to EBS 12.

Rimini Street Solution

By making the move to Rimini Street, UCI International received support for years of customizations and reduced its overall maintenance budget. With a stable system supported at half the cost of vendor fees, UCI felt confident that it could run its business on the existing system for 10 or more years into the future.

Client Results

• Freed funds for new projects that would advance its core business by stabilizing its EBS platform at half the cost of vendor maintenance.
• Avoided a disruptive and unnecessary upgrade, allowing skilled internal IT talent to focus on new business initiatives while Rimini Street handles daily support issues.
• Addressed EBS customizations as well as inevitable interoperability conflicts in the technology stack with premium personalized support from Rimini Street Primary Support Engineers (PSEs).