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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Services and Support for JD Edwards

Avoid expensive upgrades, accelerate innovation, and maximize your IT investment with third-party support services for JD Edwards.

Compare to JD Edwards support
Services and Support for JD Edwards

High-value support for JDE that helps fund innovation

If your JD Edwards software support is expensive, yet low value with poor service, there is a solution.

Rimini Support™ for JD Edwards can secure and support any JDE release for 15+ more years from the time you switch to us. Our support includes all global tax, legal, and regulatory updates, and all the customizations you have uniquely tailored to meet critical business needs. You can avoid costly upgrades and updates, and use your significant support savings to help fund innovation from your current IT budget.

Our global, 24/7/365 support for JDE is led by ultra-responsive Primary Support Engineers who average 20+ years of experience. We go well beyond traditional break/fix support to root cause analysis and preventing incident recurrence. And our average response time for P1 and P2 issues is less than 2 minutes.

Our responsive, comprehensive support services for JD Edwards can help you:

  • achieve your strategic, operational, and financial goals
  • extend the life of your ERP investments
  • proactively secure your enterprise software ecosystem
  • reduce business disruption and downtime
  • follow your own roadmap: on-premises, cloud, or hybrid
Up to
90%

savings on total support costs

Less than
2 minutes

average response time for P1 and P2 issues

4.9/5.0

overall average client satisfaction rating

Over $9B

in estimated total client savings since 2005

Managed services that free up your IT team for higher value projects

With Rimini Manage™ for Oracle, we can take on your day-to-day IT service management, improve operational efficiency, and reduce complexity. We have deep expertise in complex applications such as Oracle JD Edwards, so your IT team is free to focus on higher-value projects while we manage and improve the performance of your existing environment.

The benefits of Rimini Manage™ for Oracle include:

  • an always-on global network of expert software engineers
  • human-first expertise empowered by AI service insight and automation
  • an unlimited ticket model from a broad catalog of services
  • reduced project backlogs and fast incident resolution
  • root cause analysis to prevent incident recurrence
  • predictable billing
Learn more about Rimini Manage for Oracle
Support for JD Edwards Software

Benefits of partnering with Rimini Street

Maximize JD Edwards support ROI

Maximize JD Edwards support ROI

Get improved service and reduced costs
Extend JDE software life and ROI

Extend JDE software life and ROI

Switch to us for 15+ more years of support
Innovate around existing systems

Innovate around existing systems

We’re experts in interoperability, security, and possibility thinking
Chart your roadmap

Chart your roadmap

Free yourself from vendor mandates and restrictions

Oracle JD Edwards application modules and release updates we support

With Rimini Support, you can keep your existing JDE application modules and release updates, even if you have not deployed them yet. You’ll be free to implement modules and updates according to your own specific business needs and desired timing. Our support for JD Edwards includes:

JD Edwards EnterpriseOne
JD Edwards World
CNC Managed Services

Featured clients

View All Clients
Featured clients
Featured clients
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

– Imre Szabo, Group ICT Manager
Learn more
Featured clients
Featured clients
“

Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”

– Kevin Khoo, CIO
Learn more
Featured clients
Featured clients
“

There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.

It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”

– Jim Chilton, CIO
Learn more
SCEE Electrical Ltd
Sunway Group
Cengage
CHG Healthcare
AltaGas Ltd.
Brandsafway
American Woodmark Corporation
City of Santa Fe
Dewberry
Maxim Crane Works LP
Likewize
Designed Metal Connections
The Quikrete Companies
Lenox Collection
Genuine Parts Company
View All
RELATED SERVICES

Rimini ONE™

Our end-to-end solutions for JDE include integrated application and database support, software security, managed services, and professional services from a single proven partner.

Learn more
Rimini ONE™

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