Why is Rimini Support™ for SAP a smart option, and what are the differences in support? Our detailed comparison of the benefits of choosing Rimini Support for SAP vs. SAP support can help answer your questions.
Rimini Street delivers comprehensive support that’s more responsive and facilitates navigation of your own IT roadmap rather than SAP’s. Rimini Support for SAP can save you up to 90% on your total SAP support costs, so you can invest more of your IT budget into innovation. And we can support your current release for 15+ more years from the time you switch to us, with no need for unwanted upgrades or updates.
Rimini Support is led by senior-level software engineers. And while we guarantee a 10-minute response time SLA for critical P1 issues, our average actual response time for P1 and P2 issues is under two minutes. We also include support for custom code and strategic advisory services at no extra cost.
The detailed chart below will help you compare Rimini Street to SAP support.
