Modern Slavery Act Transparency Statement 2024

This is a slavery and human trafficking statement for the purposes of section 54 of the U.K. Modern Slavery Act 2015 and the Australian Modern Slavery Act 2018 (Cth). It covers the activities of Rimini Street, Inc. and its owned and controlled entities for the calendar year ended 31 December 2023.

Our Commitment

At Rimini Street, we are committed to doing business the Rimini Street Way – recognizing that the best and only path to success means that we must do the right things; that we must conduct ourselves in a way that demonstrates the highest integrity as well as respect for others, and for the laws, regulations and court orders by which we operate. Our   Code of Business Conduct and Ethics and related policies are an extension of our core values, and provide a framework to guide our business practices. Guided by our core values, we have taken the steps outlined below during the reporting period to ensure that slavery and human trafficking is not taking place in any of its supply chains or in any part of its business.

Rimini Street respects the international human rights principles encompassed by the United Nations Universal Declaration of Human Rights, including those contained within the International Bill of Rights and the International Labour Organisation’s 1998 Declaration on Fundamental Principles and Rights to Work.

Rimini Street fully supports the goals of anti-modern slavery laws around the world, including the reporting regimes set out in the Australian Modern Slavery Act 2018, the U.K. Modern Slavery Act 2015, and the California Transparency in Supply chains Act 2010.

As a business Rimini Street strives to respect and promote human rights in accordance with the United Nations Guiding Principles on Business and Human Rights in our relationships with our employees, suppliers, and partners.

This statement was approved by the Board of Rimini Street on April 30, 2024.

About us

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes.

To date, more than 5,000 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider.

As an IT services company focused primarily on providing services, we face substantially less modern slavery related risks than many transnational companies, such as manufacturers and producers, regarding modern slavery and human trafficking, both of which are prohibited by our Code of Business Conduct and Ethics.

Our Code of Business Conduct and Ethics outlines the Core Values and the principles that we expect all of our people to observe. Our Core Values are a uniting force which connect us across functional areas, business units and geographies. Most importantly, our Core Values enable us to make a positive difference among our stakeholders, including our clients, business associates, stockholders, communities, and each other.

We expect our suppliers and business partners to uphold these core principles, as reflected in our “Supplier Code of Business Conduct and Ethics” which is published in multiple languages on our business website.

Our Core Values are:

Company – Dream big, innovate boldly, and operate at the highest ethical, professional, and quality standards.

Clients – Improve client performance significantly.

Colleagues – Build a great company that attracts, develops, inspires, and retains extraordinary people.

Communities – Leave the world better than we found it.

Our structure

Rimini Street, Inc. is the global leader in independent, third-party enterprise software support services. We have more than 30 offices in over 20 countries and territories. We founded our company to disrupt and redefine the enterprise software support market by developing and delivering innovative new products and services that fill a then unmet need in the market.

We believe we have achieved our leadership position in independent enterprise software support by recruiting and hiring experienced, skilled and proven staff; delivering outcomes-based, value- driven and award-winning enterprise software support products and services; seeking to provide an exceptional client-service, satisfaction and success experience; enabling clients to follow a business-driven roadmap aligned with their business objectives that better supports competitive advantage and growth; and continuously innovating our unique products and services by leveraging our proprietary knowledge, tools, technology and processes.

Rimini Street employees display an unwavering commitment to the Rimini Street Way We are united in embracing Rimini Street’s core values.

Our supply chain

Rimini Streets’ supply chain is comprised of suppliers of indirect goods and services (information technology, professional services, and marketing services). While many of our suppliers are located or headquartered in the United States of America, we also work with suppliers in other countries all around the world including the United Kingdom, Australia, China, India, France, Singapore, Philippines, South Korea, Africa, the Middle East, and Ireland.

The key types of goods and services that form our global supply chain are:

• software and IT services;
• professional services (e.g. legal, accounting, audit, tax);
• contract labour;
• financial services;
• marketing services;
• IT devices and infrastructure; and
• employee benefits providers.

We also have various indirect suppliers, including IT hardware, office supplies, cleaning services and facilities management for our offices globally.

We engage our suppliers across a variety of arrangements. Our significant suppliers are generally engaged based on long term, stable arrangements.

Modern slavery risks

We recognize that any exposure to modern slavery risk may impact our business operations and would be inconsistent with our Code of Business Conduct and Ethics. We endeavor to take responsibility for reducing the risk that we might cause, contribute or be directly linked to modern slavery through our operations and supply chains. Rimini Street is committed to continually reviewing and enhancing our approach to managing modern slavery risks and we expect our suppliers to adhere to our Supplier Code of Business Conduct and Ethics.

Identifying risk and consulting with suppliers

While Rimini Street does not “manufacture” in the traditional sense with the use of factories, Rimini Street continues to evaluate its supply chain to identify which suppliers pose risk in terms of complying with relevant laws, including but not limited to laws relating to slavery and human trafficking.

Rimini Street requires that all its suppliers and partners comply with all applicable laws including, but not limited to, employment laws, anti-corruption laws and any other laws that broadly regulate how people work. We may also carry out appropriate due diligence and audits on suppliers to ensure their compliance with such laws.

Each of our business partners, including suppliers, are required to acknowledge our Supplier Code of Business Conduct and Ethics, setting out key rules and expectation when carrying on business with Rimini Street. One of which is the commitment to support human rights and avoiding complicity in human rights violations such as modern slavery.

Policies and procedures

At Rimini Street, we select our suppliers based on objective criteria, such as quality and total cost of service. We believe in doing business with suppliers who embrace and demonstrate our high standards of integrity and ethical business conduct. We expect others working with or on Rimini Street’s behalf, including suppliers, to act ethically and in a manner consistent with our Supplier Code of Business Conduct and Ethics

Under our Code of Business Conduct and Ethics, in evaluating and hiring suppliers or other third parties to work on behalf of Rimini Street, our employees are required to take reasonable steps to ensure these suppliers and third parties have a reputation for integrity and act in a responsible manner consistent with our ethical standards.

Additional initiatives and commitments

As a responsible business, Rimini Street aspires to drive trust, innovation, performance, and support our business strategies as well as to collaborate with our people and our partners to support the communities in which we work.

We are committed to creating a diverse and inclusive environment and are proud to be an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veterans’ status or any other characteristic protected by law.

We have earned multiple employee satisfaction awards and certifications, including: “2023 Top Workplaces USA” award from Energage; Great Place to Work® (a recognized global authority on workplace culture and employee satisfaction) certifications in Australia, France, India, Korea, Japan, Singapore, the United Kingdom and the United States; Best Workplaces™ for Women Award (United Kingdom); Best Workplaces™ for Wellbeing Award (United Kingdom); top 50 ranking from India’s Best Workplaces™ in both the “Information Technology” and “Information Technology – Business Process Management” categories; and Stevie® “Female Executive of the Year” distinction in the “Business Services” category.

The Rimini Street Foundation

Rimini Streets’ corporate charity, the Rimini Street Foundation (The Foundation) is an initiative funded by the Company to encourage our employees to “support humankind” and share our Company’s success by investing back into the communities we serve through in-kind donations, employee time, Company financial support and funded volunteer activities around the world. In 2023, the initiative celebrated its 500th charitable partnership since its launch in 2015.  In 2023, The Rimini Foundation made financial donations to selected organisations in USA, Korea, Japan, Haiti, and Israel which have recognised programs in place to end child slavery, servitude, and human trafficking.

Other 2023 Rimini Street Foundation highlights include sponsoring and participating in the Susan G. Komen Foundation Walk for a Cure in Denver, Colorado, led by Rimini Street’s breast cancer support group, RMNI PINK, and the second annual launch of our $50,000 “RMNI LOVE” Grant Program, which for 2023 was hosted in Tokyo, Japan.

Training

During this reporting period, Rimini Street offered employee onboarding and annual refresher training on several company policies and procedures, including on our Code of Business Conduct and Ethics. Within our Code of Business Conduct and Ethics, readers are also referred to our Supplier Code of Business Conduct and Ethics. From January 2023, all employees globally will be required to complete a yearly mandatory Business Conduct & Ethics training and certification.

Assessing our effectiveness

We are committed to ensuring the effectiveness of our actions by regularly reviewing our modern slavery processes. On an annual basis, our senior management team will conduct meetings to evaluate whether we are appropriately identifying and managing our modern slavery risks. Additionally, when engaging a new supplier, Rimini Street will assess whether our existing risk management processes remain appropriate.

We are monitoring our performance against a number of key performance indicators to assess the effectiveness of our actions. These include:

• the extent of compliance with our Supplier Code of Business Conduct and Ethics; and
• the number of suspected modern slavery incidents identified.
• At Rimini Street, we have a dedicated Compliance Helpline for reporting incidents of non-compliance across a range of areas. The helpline provides a mechanism by which complaints can be made and directed to relevant business units to address. The process for logging and referral of complaints will identify any complaints made that specifically relate to modern slavery matters. The helpline is available anywhere in the world by phone using a special toll- free telephone number based on the country from which you are calling.

In the United States, the relevant phone number is 844-754-3342. For a list of international country phone numbers, see our corporate website at  https://riministreet.i-sight.com/portal.

This statement was approved by the Board of Rimini Street in its capacity as principal governing body of Rimini Street on April 30, 2024. This statement was signed by Seth. A Ravin in his capacity as Chairman and Chief Executive Officer of Rimini Street.

Seth A. Ravin

Co-Founder, Chairman and Chief Executive Officer

Rimini Street, Inc