Maintain the wellness of
enterprise software solutions
The healthcare environment is dynamic, with an escalating demand for technology-enabled processes and solutions. Healthcare ERP systems need to stay well to keep up and require much more than an annual checkup. Rimini Street independent, third-party support services and comprehensive support solutions ensure the health and longevity of current robust enterprise software and also free up resources in healthcare organizations so they can focus on the more important work at hand.
Redirect savings toward helping improve patient care
Healthcare industry organizations struggle to navigate fluctuating insurance and payment models, patient privacy and security regulations, and new digital technologies. Rimini Street independent, third-party support reduces IT budget stress and help organizations redirect funds to improve patient care through enhanced analytics, business intelligence, and electronic medical record systems.
Prescription strength support for healthcare software
Rapid changes in the healthcare industry environment prescribe the need for technology expertise, and an ERP system requires heart-of-the-business health. Personalized, relevant, and outcomes-based application support services can help maintain enterprise well-being in this continually changing industry.
Improved quality of healthcare software support and response times
Rimini Street has helped many global healthcare industry leaders achieve significant cost savings and focus their IT resources on strategic initiatives. Superior SLAs, enterprise software solutions, and third-party support processes provide healthcare organizations and their IT teams with dramatically improved support quality and responsiveness for their healthcare industry software.
Industry solutions
Oracle Database
The one-stop shop for Oracle Database and technology support needs
SAP
Maintain the current, stable, and proven SAP implementation for at least 15 years
Oracle E-Business Suite
Experience ultra-responsive third-party support for Oracle E-Business Suite
Application Management Services (AMS)
A unique combination of AMS for SAP or Oracle applications and software support
Hyperion
Expert Hyperion software support
JD Edwards
Personalized application support for JD Edwards
Siebel
Software support for Siebel in concert with the latest cloud solutions
Why Rimini Street
Rimini Street provides unified support services for enterprise software to help optimize clients' IT investments through an expert, client-centric, single-provider model. Rimini Street has helped organizations in the healthcare industry reallocate millions of dollars from their IT budgets to innovation and growth initiatives.
Better model
Healthcare industry organizations cannot afford disruption to systems or supply chain operations. Rimini Street delivers comprehensive solutions to support, future-proof, and secure healthcare software. Ultra-responsive application support includes value-added services at no additional charge, including support for customizations and tax, legal, and regulatory updates.
Better people
Rimini Street has specialists on the front line. Primary Support Engineers (PSEs) lead the way, backed by experts who average 15 years of experience in software support for the healthcare industry. All clients receive personalized, tailored, high-touch service with a guaranteed 10-minute response time for critical issues.
Better outcomes
Reallocate savings to advance healthcare industry technology and services, such as purchasing new medical devices and expanding data warehouse analytics. Rimini Street has helped clients save nearly $5 billion to date in total support costs, enabling them to better focus resources on innovation and strategic initiatives that fuel growth.
Featured clients
Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”
– Kevin Khoo CIO
Rimini Street delivers what they promise so that we can deliver quality and trust to our clients and end-users.”
– Daniel Lui CIO
Rimini Street took the time to listen and learn about my environment, giving me clarity and peace of mind knowing what the outcome would be and how it would improve my operations.”
– Nav Pillai Chief Information Officer
Additional resources
March 4, 2025 was a day filled with uncertainty for VMware clients when the US government agency CISA (Cybersecurity and Infrastructure Security Agency) announced that three VMware ESXi vulnerabilities were being added to the Known Exploited Vulnerabilities (KEV) list.[1] Two of these vulnerabilities were ranked as “severe” and one as “critical” based on their severity […]
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