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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
    • We help you…
      • Reduce support costs
      • Fund innovation
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      • Strategic roadmap guidance
      • Avoid expensive upgrades/ migrations
      • Extend life of ERP investments
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      • See all
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      • Enterprise software support
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
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      • See all
    • SAP
      • SAP ECC and Business Suite
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    • And more
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Contact us

Fund IT Innovation and Accelerate Growth

Shift your spending from maintenance to strategic initiatives by partnering with the global leader in third-party support. Reclaim your IT budget and invest in higher-value programs for competitive advantage and growth.

Request a call
Fund IT Innovation and Accelerate Growth

Unlock resources to drive IT innovation

IT departments face increasing demands from business leaders to focus on strategic priorities such as digital transformation, adoption of emerging technologies and operational efficiency. However, IT budgets are often squeezed, leaving little room for funding innovation.

That’s where Rimini Street comes in, helping organizations like yours free up personnel, time and money to self-fund initiatives without going back to the board.

Join thousands of organizations that have saved more than $9B on total support costs to date, helping IT evolve from a cost center to a profit center.

Rebalance spending priorities

Rebalance spending priorities

Save up to 90% on total ERP software maintenance costs with Rimini Street and apply more of your IT budget savings toward fueling technology innovation rather than simply “keeping the lights on.”
Reduce support costs
Reassign IT talent

Reassign IT talent

Count on a global team of seasoned engineers to handle support of your enterprise systems, expanding your team and freeing up internal IT talent to focus on more impactful, strategic initiatives.
Gain competitive advantage

Gain competitive advantage

Utilize Rimini Street’s end-to-end IT solutions to address your toughest IT challenges so that you can work on strengthening your differentiators and serving your customers better.
Unify support and services

Evolve IT systems for innovation

Discover how adopting a needs-based roadmap versus a vendor-driven one can foster innovation and help you achieve results faster.

Read the blog

Focus on innovation with one trusted partner

As a global leader of end-to-end third-party enterprise software support and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but achieving your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

  • Enterprise software support
  • Managed services
  • Professional services
  • Software security services
  • Interoperability services
  • Monitoring & health check services
  • Custom services

Receive comprehensive enterprise software support from a proven provider. Whether you need issue resolution, performance tuning or regulatory compliance, you can trust Rimini Support™ to deliver.

With Rimini Support, you gain:

  • Comprehensive support for your systems, including customizations
  • Ultra-responsive service with industry-leading SLAs, reducing pressure on your internal team
  • Potential savings of up to 90% of total support costs that can be reallocated to innovation
Learn about Rimini Support

Get application managed services for mission-critical applications such as Oracle, SAP and Salesforce®. Provided by expert engineers, Rimini Manage™ delivers a premium support experience at a fixed cost.

With Rimini Manage, you gain:

  • Unique subscription model that provides predictable billing
  • Simplified application and database management for better resource allocation
  • Flexible partnership with resources to assist with system enhancements and staffing needs
Learn about Rimini Manage

Get access to IT consulting services from the experts you know and trust. Resolve your most challenging IT issues, including security, interoperability and integration with targeted solutions.

With Rimini Consult™, you gain:

  • Guidance from highly tenured professionals to optimize your enterprise software
  • Help with planning an IT roadmap based on your needs, timeline and goals
  • Cost-effective assistance with niche projects and customizations
Learn about Rimini Consult

Mitigate the increasing risks of today’s threat landscape with Rimini Protect™. Get peace of mind with innovative managed security services for applications, databases and technology infrastructure, whether supported by the vendor or out of support.

With Rimini Protect, you gain:

  • Proactive, zero-day protection for entire classes of vulnerabilities
  • Security solutions that fit into your IT budget
  • Threat mitigation without costly downtime or disruptions
Learn about Rimini Protect

Eliminate interoperability issues while modernizing your IT environment. Future-proof your enterprise software with Rimini Connect™ and have the freedom to use nearly any technology with it.

With Rimini Connect, you gain:

  • Interoperability with the latest browsers, email servers, Java and OS
  • Increased ROI on existing enterprise software
  • Accelerated IT modernization without costly upgrades or regression testing
Learn about Rimini Connect

Keep business-critical systems up and running smoothly with Rimini Watch™. Proactive monitoring and health check solutions help resolve issues ahead of time, preventing the need for expensive fixes.

With Rimini Watch™, you gain:

  • Greater stability of your IT environment for enhanced productivity
  • Reduction of expensive, time-consuming software issues
  • Documented change management, including audit trails
Learn about Rimini Watch

Allow our team to help solve your most complex business challenges and get you to where you want to go. Request a custom proposal for your unique needs and goals with Rimini Custom™.

With Rimini Custom, you gain:

  • Comprehensive assessment to determine capabilities
  • Personalized portfolio tailored to your organization’s budget
  • Expert orchestration of your systems to enable growth and innovation
Learn about Rimini Custom
MYOB
“

The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance.”

Eric Kamara General Manager of Platform Services MYOB
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SCEE Electrical Ltd
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

Imre Szabo Group ICT Manager Southern Cross Electrical Engineering Limited ("SCEE Group")
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Watch video
Bumhan Mecatec
“

The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”

Jaewoong Jeong Executive Director, IT Business Division Bumhan Group
Read story
GRP
“

With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”

Ivan Widjaksono Head of Digital Transformation GRP
Read story
Watch video
Mercury NZ
“

We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”

Tim Aynsley Head of Technology Mercury NZ
Read story
Standard Foods Corporation
“

My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”

Jerry Lee IT Director Standard Foods 
Read story
Korean Air
“

When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”

Cho Yeon-Jeong ERP IT Team, Manager Korean Air
Read story
Watch video
Sodastream
“

Rimini Street surprised us and gave us an answer to everything we needed from customizations and installation of patches to regulatory compliance. We got everything and could stay with our previous systems after investing a lot of money in them.”

Hila Tovi Ronen Oracle Finance Leader SodaStream
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Watch video
Ricoh
“

Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”

Keisuke Hamanaka Deputy General Manager, Process, IT and Data Management Ricoh
Read story
Sunway Group
“

Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”

Kevin Khoo CIO Sunway Group
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Watch video
Pacific Healthcare
“

Rimini Street delivers what they promise so that we can deliver quality and trust to our clients and end-users.”

Daniel Lui CIO Pacific Healthcare Group
Read story
Nexen Corporation 
“

With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”

Jae-Hoon Jung Information Strategy Team Leader Nexen
Read story
Watch video
MYOB
SCEE Electrical Ltd
Bumhan Mecatec
GRP
Mercury NZ
Standard Foods Corporation
Korean Air
Sodastream
Ricoh
Sunway Group
Pacific Healthcare
Nexen Corporation 

“Moving our ERP environment to AWS was a strategic decision for us – setting the foundation for the next five to ten years. Partnering with Rimini Street wasn't just a cost cutting move, it was about gaining the confidence and the support we need to execute our long-term vision with stability and innovation.”

Kenny Chang, EVP & CMO, Korean Air
Read client story

Additional resources

Staying one step ahead of VMware vulnerabilities with proactive protection from Rimini Protect™
Blog
Staying one step ahead of VMware vulnerabilities with proactive protection from Rimini Protect™
Gabe Dimeglio
Gabe Dimeglio
CISO, SVP & GM Rimini Protect™ and Rimini Watch™
3 min read

March 4, 2025 was a day filled with uncertainty for VMware clients when the US government agency CISA (Cybersecurity and Infrastructure Security Agency) announced that three VMware ESXi vulnerabilities were being added to the Known Exploited Vulnerabilities (KEV) list.[1]  Two of these vulnerabilities were ranked as “severe” and one as “critical” based on their severity […]

Read Blog
What is Microsoft Azure’s AutoML and How Does it Accelerate Machine Learning?
Blog
What is Microsoft Azure’s AutoML and How Does it Accelerate Machine Learning?
Bryan Turner
Microsoft Power Platform D365 Principal Architect
3 min read

In the past few years, AI has become an unavoidable topic in just about every conversation within the ERP enterprise technology space. There is an official unspoken race for everyone to bring the power of AI to their own enterprise business solutions. But what does that really mean, and more importantly, what type of effort […]

Read Blog
Rimini Street Launches Rimini Manage™ for Workday
Press Release
Rimini Street Launches Rimini Manage™ for Workday

Organizations can now benefit from Rimini Street’s expert management services to streamline Workday operations, address staffing needs, and drive better business outcomes LAS VEGAS – March 27, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider for Oracle, SAP and […]

Read Press Release

Eager to unlock new funds for IT innovation?

Contact sales today to learn how you can allocate more resources to strategic initiatives with help from Rimini Street.

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