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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
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Rimini Solutions™ for Salesforce®

Accountable and flexible expertise when you need it

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Managed Services for Salesforce

Your success in mind

As your trusted Salesforce partner, Rimini Solutions™ for Salesforce® delivers a flexible suite of services produced by global CRM experts who are accountable to your evolving business needs.

We provide a full suite of Salesforce solutions designed for your entire Salesforce platform. From outsourced administration and managed services (Rimini Manage™ for Salesforce®), to forward-thinking strategic advisory services to help you implement and optimize growth and innovation (Rimini Consult™ for Salesforce®), the experts behind Rimini Solutions™ for Salesforce® take your success very seriously.

Application Management Services for Salesforce

Maximizing value

Faced with rising licensing costs, limited supply and rising expense of skilled technical labor, and the increasing complexity of the Salesforce platform, customers are struggling to maintain parity between value received and cost of their Salesforce investment.   

Rimini Street recognizes that service organizations are quickly becoming a commodity and we want to stand out as a leader who can bring the greatest value. 

Building on experience

Our consulting practice is built from deep enterprise ERP knowledge garnered from our company origins in 3rd-party software support. When combined with our extensive knowledge of transaction software systems across Oracle, SAP, and Siebel, our consulting practice offers substantially more value than just Salesforce expertise. 

AMS for Salesforce

Practice management

Serious about accountability

Serious about accountability

Our Salesforce solutions are designed to challenge you to think in terms of measurable outcomes, total cost of ownership, and return on investment. We never sit back and simply “take your order.” Every project is an opportunity to challenge conventional thinking and elevate the focus on needs, priorities, and overall business value. This is how we demonstrate accountability to our clients and ultimately define our value as a Salesforce consulting partner.
Flexible by design

Flexible by design

From skills augmentation to dynamic allocation of budget dollars, we provide you maximum flexibility to receive the right service at the right time when you need it most.
Global expertise

Global expertise

Our success is built on a global team of experts who support real time, “follow the sun” monitoring and issue avoidance. With our global experts on call, you minimize your risk with staffing and skill gaps that are all too common in the Salesforce ecosystem.

Practice summary

We are registered as both a certified Salesforce Consulting Partner and Salesforce MSP Partner.  We offer the ability to deliver projects globally and can support 24x7x365 solutions – both with on-premises or virtual resources. We have earned a 4.85 rating on the Salesforce partner AppExchange, completed literally hundreds of individual projects for a global client list, and our fulltime technical delivery team has earned over 50 Salesforce certifications.

Industry specializations

As a global provider of end-to-end enterprise software support, products, and services, we have strong industry experience with Salesforce solutions spanning:

  • Energy & utilities
  • Telecommunications
  • Retail
  • Manufacturing
  • Public sector & education
Practice summary

Salesforce competencies

Our core competencies in managing, upgrading, optimizing, and modernizing business transaction systems span the following Salesforce cloud applications:

Sales Cloud
CPQ
Revenue Cloud
Service Cloud
Field Service
ClickSoftware
Data Cloud
Mulesoft
Tableau
Experience Cloud
Marketing Cloud
Commerce Cloud
Energy & Utilities Cloud
Health Cloud
Higher Education Cloud

Featured clients

View All Clients
Featured clients
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“

The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance.”

– Eric Kamara, General Manager of Platform Services
Learn more
Featured clients
Featured clients
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

– Imre Szabo, Group ICT Manager
Learn more
Featured clients
Featured clients
“

The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”

– Jaewoong Jeong, Executive Director, IT Business Division
Learn more
Brandsafway
MYOB
SCEE Electrical Ltd
Bumhan Mecatec
GRP
Mercury NZ
Standard Foods Corporation
Korean Air
Sodastream
Ricoh
Sunway Group
Pacific Healthcare
View All

Additional resources

Overcoming Salesforce Challenges: Unblocking the Top 5 Roadblocks
Blog
Overcoming Salesforce Challenges: Unblocking the Top 5 Roadblocks
Rimini Street Staff
6 min read

Salesforce has the potential to transform your business. However, SaaS can sometimes be misunderstood as simple — fast to set up and easy to manage and maintain. In reality, that couldn’t be further from the truth. Misunderstanding the complexity of a SaaS platform as powerful as Salesforce can lead to a lower ROI than expected. […]

Read Blog
Overwhelmed by Opportunity, Salesforce Customers Need Assistance
Blog
Overwhelmed by Opportunity, Salesforce Customers Need Assistance
Rimini Street Staff
3 min read

Salesforce customers are drowning in opportunity – a good problem to have. In most cases, the challenge they have with Salesforce is not that it is rigid or limited, like the enterprise software of the past, but that it is so flexible and ever-evolving that they worry they aren’t extracting all the value from it […]

Read Blog
Staying one step ahead of VMware vulnerabilities with proactive protection from Rimini Protect™
Blog
Staying one step ahead of VMware vulnerabilities with proactive protection from Rimini Protect™
Gabe Dimeglio
Gabe Dimeglio
CISO, SVP & GM Rimini Protect™ and Rimini Watch™
3 min read

March 4, 2025 was a day filled with uncertainty for VMware clients when the US government agency CISA (Cybersecurity and Infrastructure Security Agency) announced that three VMware ESXi vulnerabilities were being added to the Known Exploited Vulnerabilities (KEV) list.[1]  Two of these vulnerabilities were ranked as “severe” and one as “critical” based on their severity […]

Read Blog

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