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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Innovation Solutions and Support for SAP

Transform your existing SAP investment into a vehicle for innovation and competitive advantage with expert guidance and support from the global leader of third-party support for SAP.

Read now: 10 Things CIOs Must Know About RISE with SAP Request a call
Innovation Solutions and Support for SAP

Innovation-enabling support for SAP software

Your existing SAP system is ready for immediate innovation — no upgrades or reimplementation required. Achieve Transformation without Disruption™, harnessing the full potential of your customized, high-performing system for AI/ML, automation and more.

With Rimini Street’s proven, end-to-end enterprise software support and services for SAP, you can confidently keep your systems running smoothly for up to 15 additional years thanks to our industry-leading third-party support, proactive security services, interoperability solutions and more.

We’ve helped thousands of clients take control of their IT roadmap, focus their resources on strategic initiatives and gain the flexibility and stability needed to accelerate growth and profitability.

Let us do the same for you.

Optimize your SAP investment

Optimize your SAP investment

Leverage third-party support for SAP to secure and future-proof your system for up to 15 years, immediately save up to 50% on your annual maintenance fees and lower your total cost of ownership by up to 90%.
Calculate your savings
Gain flexibility to modernize

Gain flexibility to modernize

Prevent vendor lock-in and let us help enable you to reallocate resources to accelerate innovation while optimizing your existing investment. Focus on improving areas that give you a competitive advantage.
Learn 4 SAP innovation myths
Transform without disruption

Transform without disruption

With no more disruptive upgrades or costly reimplementation taking away resources and adding potential business risk, you control the reallocation of people, time and money toward innovation and growth.
Watch S/4HANA deferral video

“With the money that we’ve saved by moving to Rimini Street, Pacific Textiles is now able to work on key, strategic projects... We had wanted to move to a new data lake architecture, but too much budget was wrapped up in IT support. Rimini Street helped us free up the funds to take on this important project which will support our AI innovation roadmap. ”

Hubert Tsang , CIO, Pacific Textiles Holdings Limited
Read client story

Concerns about S/4HANA migration? You’re not alone.

More than 100 IT leaders revealed their thoughts on the vendor push to S/4HANA and the RISE with SAP program in this recent Foundry survey.

Read the report

Expert third-party support for SAP products — and more

SAP ECC/Business Suite
SAP S/4HANA
SAP BusinessObjects
SAP HANA Database
SAP ASE (Sybase) Database
SAP cloud products

Maximize the value and capability of your SAP investment

As a global leader of end-to-end third-party enterprise software support and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

  • Rimini Support™ for SAP
  • Rimini Manage™ for SAP
  • Rimini Consult™ for SAP
  • Rimini Protect™ for SAP
  • Rimini Connect™ for SAP
  • Rimini Watch™ for SAP

Get comprehensive maintenance and support for SAP, no matter the product or release you’re running. From performance support to global tax, legal and regulatory updates, we help increase uptime and resolve critical issues.

With Rimini Support for SAP, you benefit from:

  • Direct access to a Primary Support Engineer, backed by a full team of SAP experts
  • Potential savings of up to 90% for innovation investment
  • Included support for custom code and strategic advisory services
Learn about Rimini Support

Let our global team of SAP engineers handle daily management for increased productivity and cost-efficiency. We’ll address incidents, service requests and routine tasks, reducing the burden on your internal team.

With Rimini Manage for SAP, you benefit from:

  • An extended team of SAP experts with deep ERP skills to maximize your system’s ROI
  • Choice of unlimited service delivery or variable resource options
  • Root cause analysis to prevent incident recurrence and improve stability
Learn about Rimini Manage for SAP

Align your SAP ERP strategy with your business goals by applying the expertise of our talented, highly tenured professionals. Strengthen your business roadmap and proceed with confidence using vendor-agnostic guidance and innovative solutions.

With Rimini Consult for SAP, you benefit from:

  • IT analysis and consultancy to determine the best path forward
  • Custom project design and execution to achieve desired functionality
  • Flexible staff and skills augmentation to meet demand
Learn about Rimini Consult

Utilize proactive solutions and managed security services to help protect your SAP software without disruptive upgrades. Mitigate risks within your ecosystem and continuously improve your overall security posture.

With Rimini Protect for SAP, you benefit from:

  • Security case resolution with industry-leading processes and SLAs
  • Hardening guides for mitigating risk based on reported vulnerabilities
  • Subscription-based Security Managed Services for increased vigilance
Learn about Rimini Protect Read client story

Overcome software compatibility obstacles without code changes or expensive software upgrades. Leverage our interoperability solutions to connect the best-fit technologies to your current SAP system and extend its value.

With Rimini Connect for SAP, you benefit from:

  • Quick and easy implementation with no disruptions from updates
  • Options for integrating new browsers, operating systems, Java and email servers
  • Stable solutions supported by our team of IT professionals
Learn about Rimini Connect

Receive proactive monitoring and guidance for your SAP application and technology environment. Keep your applications running smoothly with support services that anticipate problems before they can become critical.

With Rimini Watch for SAP, you benefit from:

  • Experts to help pinpoint and mitigate issues quickly and implement best practices for business continuity
  • Web-based console with real-time data and alerts
  • Greater stability of your SAP to innovate around the edges
Learn about Rimini Watch Read datasheet

Hear what our clients have to say

GRP
“

With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”

Ivan Widjaksono Head of Digital Transformation GRP
Read story
Watch video
Mercury NZ
“

We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”

Tim Aynsley Head of Technology Mercury NZ
Read story
Standard Foods Corporation
“

My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”

Jerry Lee IT Director Standard Foods 
Read story
Nexen Corporation 
“

With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”

Jae-Hoon Jung Information Strategy Team Leader Nexen
Read story
Watch video
Pacific Textiles
“

With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”

Hubert Tsang CIO Pacific Textiles
Read story
Watch video
GE Lighting, a Savant company
“

With Rimini Street, you have a partner that’s always ready with depth of expertise and a demonstrated, heartfelt commitment to helping support you.”

Sanjay Sethia Senior Manager of Enterprise Applications GE Lighting, a Savant company
Read story
Clifford Hallam Healthcare (CH2)
“

Rimini Street took the time to listen and learn about my environment, giving me clarity and peace of mind knowing what the outcome would be and how it would improve my operations.”

Nav Pillai Chief Information Officer Clifford Hallam Healthcare
Read story
Ledvance
“

The central applications run as expected, which provides peace of mind and allows the IT organization to focus on higher-value strategic objectives.”

Walter Eckardt Head of IT LEDVANCE
Read story
AllianceCorp Manufacturing
“

Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”

Erik Looi CIO AllianceCorp Manufacturing
Read story
Watch video
Productos Chata
“

Once executive management saw the savings we were able to generate, they approved many projects that were previously on hold because of budgetary constraints.

Don’t get stuck with the status quo: Don’t close your eyes or fear making a change. Exploring the unknown led us to Rimini Street, and the whole company has benefited.”

Eddy Verdugo Systems Director Productos Chata
Read story
Pulse Electronics
“

As a result of the cost savings that we obtained by partnering with Rimini Street, we are able to invest in innovations that lead to business growth and at the same time ensure we remain competitive in the industry.

I was impressed by how professional and well-organized the onboarding process was. It was executed with care, high-quality of work, and commitment to our success. ”

Alan Wong Global IT Director Pulse Electronics
Read story
Nibco
“

Rimini Street has helped us to maximize the lifespan of our SAP system and to avoid unnecessarily spending money on upgrades. We’ve been able to redirect those funds into acquisitions and developing new products. We’re now spending money on growing NIBCO, not just keeping the lights on.”

Jeff Miller Director, Business Relationship Management NIBCO®
Read story
GRP
Mercury NZ
Standard Foods Corporation
Nexen Corporation 
Pacific Textiles
GE Lighting, a Savant company
Clifford Hallam Healthcare (CH2)
Ledvance
AllianceCorp Manufacturing
Productos Chata
Pulse Electronics
Nibco

Additional resources

Dear SAP Support — I’ve Met Someone Else
Blog
Dear SAP Support — I’ve Met Someone Else
Scott Hays
Scott Hays
Senior Director, Product Marketing
Rimini Street
4 min read

I don’t think we should see each other anymore. It’s not you; it’s me. Actually, on second thought, it’s mostly you. Our relationship started as expected, but we’ve grown apart. We now want different things. Let me explain.  You’ve changed It used to be that my annual maintenance fee got me support, maintenance and new […]

Read Blog
2027:  The ERP Innovation Inflection Point
Blog
2027: The ERP Innovation Inflection Point
Andrew Harsch
Andrew Harsch
Product Marketing Director, Managed Services and SAAS
4 min read

As 2027 approaches, organizations face a pivotal moment in deciding how to modernize their technology landscape and in particular, their existing on-premise ERP systems and the associated business applications.   The requests and requirements from senior business leaders for improvements in user experience, analytics and dashboards that provide real time glimpse into the business are now […]

Read Blog
10 Things CIOs Must Know About RISE with SAP
Blog
10 Things CIOs Must Know About RISE with SAP
Luiz Mariotto
Luiz Mariotto
GVP, Global Pre-Sales
4 min read

For SAP ECC and S/4HANA customers, SAP is pushing hard on RISE with SAP. SAP leadership told their investors they want to convert their remaining ~€11 billion maintenance stream to RISE with SAP cloud revenue, which will be worth 2x-3x revenue for them.[1] Cloud and subscription-based contracts may be good for shareholders, but are they […]

Read Blog
With ERP, Mission-Critical and Strategic are Two Different Things
Blog
With ERP, Mission-Critical and Strategic are Two Different Things
Luiz Mariotto
Luiz Mariotto
GVP, Global Pre-Sales
4 min read

A robust and reliable ERP is crucial for medium and large companies from all sectors to have a unified and secure view of data for management and for the company’s daily operations — especially regarding the execution of mission-critical tasks. In today’s business world, with technological evolution and the growing demand for flexibility and efficiency, […]

Read Blog
Roadmap Strategy for SAP: A Business-Driven Solution to the Migration Dilemma
Webinar
Roadmap Strategy for SAP: A Business-Driven Solution to the Migration Dilemma
Watch Webinar
Thanks, But No Thanks – SAP ECC6 EHP0-5 Customers Just Don’t See the Value of a Forced S/4HANA Upgrade
Blog
Thanks, But No Thanks – SAP ECC6 EHP0-5 Customers Just Don’t See the Value of a Forced S/4HANA Upgrade
Scott Hays
Scott Hays
Senior Director, Product Marketing
Rimini Street
4 min read

For customers of SAP ECC 6 versions EHP0-5, there’s a hard deadline coming December 31, 2025, when mainstream support from SAP will end for those versions. SAP isn’t offering extended support for EHP0-5. The deadline is a fork in the road created by the vendor. At that point, customers will be automatically converted to customer-specific […]

Read Blog
Your SAP Support Clock May Be Ticking Faster Than You Think
Blog
Your SAP Support Clock May Be Ticking Faster Than You Think
Scott Hays
Scott Hays
Senior Director, Product Marketing
Rimini Street
2 min read

If you’re running SAP ECC 6, your support clock is ticking—perhaps faster than you realize. Not to worry, you’ve got options and we can help. By now, just about every SAP customer knows that 2027 is the end date for ECC 6 mainstream maintenance support. But that’s only half the story. That’s because for half […]

Read Blog
Why You Should Defer Moving to S/4HANA and RISE with SAP
Video
Why You Should Defer Moving to S/4HANA and RISE with SAP
Watch Video
4 Myths about evolving your SAP systems
eBook
4 Myths about evolving your SAP systems
Read eBook

Accelerate innovation with your existing SAP system

Reach out today to learn how Rimini Street’s team can help you get more from your SAP investment and achieve your unique business goals.

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