Turning software investments into vehicles for growth
When you partner with Rimini Street, you unlock a world of savings, efficiency, flexibility and capability. Thousands have already experienced the power of comprehensive third-party software support delivered by a global team of engineers with deep ERP expertise, backed by our patented, proprietary AI tools and processes.
They stay not only for the wide range of benefits that better support provides for their top and bottom line but also for the suite of optimization solutions that help keep their systems secure, connected and running smoothly.
And they continue that journey with us into the future, leveraging Rimini Street’s transformation services that deliver modernization without upgrades or delays.
Learn how you can grow your business with our proven Rimini Smart Path™ methodology.
Enterprise software products we support
Rimini Street’s comprehensive portfolio of unified solutions helps run, manage, support, customize, configure, connect, protect, monitor and optimize enterprise applications, databases and technology software. As a result, clients can achieve better business outcomes, significantly reduce costs and reallocate resources toward strategic projects.
As the global leader of third-party software maintenance and support services with the largest in-house engineering team equipped to deliver fast, targeted and customized support and guidance, Rimini Street brings its expertise and capabilities to hundreds of mission-critical products with ease.
No more undergoing unnecessary upgrades, relying on vendor patches or waiting for a call back from a helpdesk. Get the superior, follow-the-sun support and services you need — and deserve.
Oracle
From customization support to interoperability, leverage solutions to maximize the ROI of your Oracle products, including Oracle E-Business Suite, Oracle Database, Siebel, JD Edwards, Agile PLM and more.
SAP
Take ownership of your SAP roadmap by getting support and services for ECC, Business Suite, S/4HANA, HANA Database, BusinessObjects and more.
VMware
Securely run your licensed VMware products for years with Rimini Street’s support and exclusive security offering for VMware vSphere, ESX and ESXi, vCenter, VMware Workstation, NSX, vSAN and more.
Workday® Applications
Leverage our powerhouse combination of professional and managed services for Workday Financial Management, Workday Human Capital Management (HCM) and Workday Adaptive Planning.
Salesforce®
Get expert professional and managed services for Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, CPQ and more from a certified Salesforce partner.
ServiceNow® Platform
Take advantage of transformation capabilities via our strategic partnership and professional and managed services for Creator Workflow, App Engine for ERP, ERP Canvas, Sourcing & Procurement Ops and more.
Microsoft
Keep your Microsoft SQL Server at top performance with support and services for components and tools such as Data Quality Client, Database Engine Tuning Advisor, SQL Server Data Tools and more.
IBM
Avoid unwanted upgrades and improve your ROI with comprehensive support for DB2 components such as Db2 Tools for Linux, UNIX and Windows and Db2 Connect, as well as IBM Middleware and IBM Informix.
And more
Receive robust support and services for nearly any enterprise software product and release from one trusted, proven partner by bringing your custom request to Rimini Street.
Hear what our clients have to say
The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance.”
Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”
The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”
We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”
My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”
When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”
Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”
Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”
Rimini Street delivers what they promise so that we can deliver quality and trust to our clients and end-users.”
With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”
We need nothing less than extraordinary support, and with the extraordinary support we get from Rimini Street, we can continue providing extraordinary support for our customers.”
Don’t just take our word for it
“Optimizing and Troubleshooting Complex Issues with Rimini Street”
“Rimini Street has been assisting us in providing, the essential technical expertise on multiple areas involving Oracle EBS and PLM. They were able to optimize and provide troubleshoot complex issues which was affecting business. Their team of engineers are very detail oriented and tried to resolve in shortest time possible.”
Additional resources
Oracle Database customers are constantly burdened with rising support costs that fail to deliver proportional value, with 37% of respondents reducing their Oracle Database footprint due to the high cost to maintain. On top of this is the persistent pressure to upgrade — despite their current versions performing effectively. As executives look to maximize value, […]
I don’t think we should see each other anymore. It’s not you; it’s me. Actually, on second thought, it’s mostly you. Our relationship started as expected, but we’ve grown apart. We now want different things. Let me explain. You’ve changed It used to be that my annual maintenance fee got me support, maintenance and new […]
As 2027 approaches, organizations face a pivotal moment in deciding how to modernize their technology landscape and in particular, their existing on-premise ERP systems and the associated business applications. The requests and requirements from senior business leaders for improvements in user experience, analytics and dashboards that provide real time glimpse into the business are now […]
For SAP ECC and S/4HANA customers, SAP is pushing hard on RISE with SAP. SAP leadership told their investors they want to convert their remaining ~€11 billion maintenance stream to RISE with SAP cloud revenue, which will be worth 2x-3x revenue for them.[1] Cloud and subscription-based contracts may be good for shareholders, but are they […]
From our rigorous hiring process to our global collaboration and unique service delivery model, Rimini Street’s Global Service Delivery (GSD) team is the driving force behind our transformative approach to providing IT support. And for the last nine years, I’ve had the privilege of leading this team, fine-tuning performance, and watching it evolve and grow […]
A robust and reliable ERP is crucial for medium and large companies from all sectors to have a unified and secure view of data for management and for the company’s daily operations — especially regarding the execution of mission-critical tasks. In today’s business world, with technological evolution and the growing demand for flexibility and efficiency, […]
As technology continues to evolve rapidly, and in varying lifecycles and rates, interoperability challenges are becoming more complex than ever. Patches, expensive upgrades and homegrown solutions — each with its own set of disruptions and risks to the business — have historically been used to address these issues. With new releases, updates and accompanying compatibility […]
Need software maintenance and support services?
Contact Rimini Street today to learn how our software support and services model can help keep your commercial, open-source and proprietary systems running smoothly for years to come.