• Log in
  • Search Icon Close Icon
  • Globe Icon
    • All Countries/Regions
      • Australia & New Zealand – English
      • Brazil – Português
      • France – Français
      • Germany – Deutsch
      • Indonesia – English
      • Israel – עברית
      • Japan – 日本語
      • Korea – 한국어
      • Malaysia – English
      • Mexico – Español
      • Philippines – English
      • Singapore – English
      • Taiwan – 繁體中文
      • UAE & Saudi Arabia – العربية
      • United Kingdom – English
      • United States – English
    • North America
      • United States – English
      • Mexico – Español
    • South America
      • Brazil – Português
    • Europe
      • United Kingdom – English
      • France – Français
      • Germany – Deutsch
    • Asia Pacific
      • Australia & New Zealand – English
      • Indonesia – English
      • Japan – 日本語
      • Korea – 한국어
      • Malaysia – English
      • Philippines – English
      • Singapore – English
      • Taiwan – 繁體中文
    • Middle East
      • Israel – עברית
      • UAE & Saudi Arabia – العربية
Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
    • We help you…
      • Reduce support costs
      • Fund innovation
      • Fill tech skills gap
      • Strategic roadmap guidance
      • Avoid expensive upgrades/ migrations
      • Extend life of ERP investments
      • Accelerate AI-enabled transformation
      • See all
    • Support and services
      • Enterprise software support
      • Managed services
      • Professional services
      • Security solutions and services
      • Unified support and services
      • Interoperability services
      • Monitoring and health check services
      • Tax and regulatory compliance services
      • License advisory services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
    • Open-source databases
      • PostgreSQL
      • MySQL
      • MariaDB
      • MongoDB
    • ServiceNow
    • VMware
    • Salesforce
    • Workday
    • Microsoft
    • IBM
    • And more
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
    • By industry
    • Business & professional services
    • Education
    • Energy & utilities
    • Government
    • Healthcare
    • Wholesale & distribution
    • Hospitality
    • Manufacturing
    • Media & entertainment
    • Nonprofit
    • Technology
    • Transportation & logistics
    • See all
  • Resources
    Library of tools and insights to keep you on the Smart Path™ toward IT success
    • Blogs, videos, eBooks & more
      • All content
      • By topic
        • Cost savings
        • Cloud transformation
        • IT modernization
        • ERP support
        • Interoperability
        • Hybrid IT
        • Innovation
        • Skills gap
        • Security
        • All others
      • By software supported
        • Oracle
        • SAP
        • VMware
        • Salesforce
        • Microsoft
        • IBM
        • All others
      • By content type
        • Blogs
        • Videos
        • Webinars
        • eBooks
        • Infographics
        • Research reports
        • Analyst reports
        • All others
    • Savings and cost calculators
      • Support savings calculator
      • Oracle savings calculator
      • SAP savings calculator
      • VMware renewal estimator
    • Watch our IT experts in action
    • Connect with our experts
  • Company
    A global leader in enterprise software support and services for mission-critical systems
    • About us
    • Leadership team
    • Investor relations
    • Ethics and compliance
    • Foundation
    • Newsroom
    • Events
    • Awards
    • Careers
    • Partner program
Contact us

Managed IT services

Quickly resolve IT skills shortages and optimize costs through an innovative services and support model

Managed IT services

Rimini Street benefits

Innovative program options

Innovative program options

Unlimited and flexible subscription programs to best match your business needs
Skilled engineers

Skilled engineers

Access to a global network of experts with deep applications and database experience
Operational efficiency

Operational efficiency

Preventative, root cause maintenance to reduce issue volume
End-to-end approach

End-to-end approach

Streamlined managed services and support from a single partner

Managed IT services overview

Rimini Street is a leading IT managed services provider for enterprise software and databases. Our innovative and flexible solutions leverage proactive support and maintenance through expert resources, industry-leading SLAs, and a well-established escalation and communication path.

Continuous optimization

Evolve your systems with agile delivery of modernization and innovation projects by experts that know your business and systems. Our team can also perform your system improvements, customizations, and configurations.

Flexible model

Experience a managed services model that can grow and adapt with your changing business needs. You’ll have the ability to scale resources up or down over time and allocate resource time for system enhancements or professional services needs interchangeably.

Supplemental expertise

Access hard-to-find expertise for new or legacy technologies​ to expand your team’s capabilities. Our global network of engineers provides deep application and database experience for faster resolutions and reduced delays.

Software managed services with proactive maintenance.
Scale your IT managed services model up or down.
Experts in providing managed services for software.

Rimini Manage™

Managed services for application and database software delivered by highly skilled engineers, featuring an innovative, flexible model with industry leading SLAs that can resolve skill shortages and provide smoother system operations at predictable, fixed, and optimized cost.

Learn more about Rimini Manage
Rimini Manage™ IT managed services

Software we Manage

Managed service provider for Oracle software.
Oracle

Oracle Database, EBS, JD Edwards, and more

See all
Managed service provider for SAP software.
SAP

SAP ECC and Business Suite, S/4HANA, BusinessObjects, and more

See all
Managed service provider for Salesforce® software.
Salesforce®

Sales Cloud®, Service Cloud®, Community Cloud™, and more

See all

Databases we manage

Commercial databases
Open-source databases
• Oracle Database
• PostgreSQL
• IBM Db2
• MySQL
• Microsoft SQL Server
• MongoDB
• SAP HANA
• MariaDB
• SAP Advantage Server
• SAP MaxDB
• SAP SQL Anywhere

Featured clients

Pacific Textiles Logo

“The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance.”

View Success Story
Featured clients

“Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

View Success Story
Featured clients

“The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”

View Success Story
View All
Related services

Rimini ONE™

Get end-to-end support, products, and services for your enterprise software applications, databases, and related technologies.

Learn more
Rimini ONE™

Related resources

Rimini Street Launches Rimini Manage™ for Workday
Press Release
Rimini Street Launches Rimini Manage™ for Workday

Organizations can now benefit from Rimini Street’s expert management services to streamline Workday operations, address staffing needs, and drive better business outcomes LAS VEGAS – March 27, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider for Oracle, SAP and […]

Read Press Release
Rimini Consult™: Unlocking the Full Potential of the ServiceNow® Platform
Blog
Rimini Consult™: Unlocking the Full Potential of the ServiceNow® Platform
Andrew Harsch
Andrew Harsch
Product Marketing Director, Managed Services and SAAS
6 min read

Rimini Street is excited to announce expanded support for the ServiceNow platform through Rimini Consult. With this evolution, we’re offering more than just technical support and guidance for ServiceNow software—we’re helping you envision a new future for your organization and find new life and new value in your existing software by “transformation without disruption”. In […]

Read Blog
Rimini Street + ServiceNow
Blog
Rimini Street + ServiceNow
David Rowe
David Rowe
Chief Product Officer & EVP, Global Transformation
3 min read

Titans of Transformation Partnerships that combine deep expertise with cutting-edge innovation are rare and invaluable. The recently announced collaboration between Rimini Street and ServiceNow represents just such a union – a powerful alliance poised to tackle some of the IT industry’s most formidable challenges. This partnership brings together two companies with parallel 20-year histories of […]

Read Blog
Brandsafway Builds a Roadmap of IT Innovation and Strength with Rimini Street
Video
Brandsafway Builds a Roadmap of IT Innovation and Strength with Rimini Street
Watch Video
Operational Excellence through System Modernisation
Research Report
Operational Excellence through System Modernisation
Read Research Report
IT Leaders Considering a New Support and Services Model 
Research Report
IT Leaders Considering a New Support and Services Model 
Read Research Report
Rimini Manage™ and Rimini Consult™ for SAP Cloud Products
Datasheet
Rimini Manage™ and Rimini Consult™ for SAP Cloud Products
Read Datasheet
Composable ERP for SAP: Your Roadmap, Your Advantage
eBook
Composable ERP for SAP: Your Roadmap, Your Advantage

Life changed significantly during the pandemic. Companies that changed along with it were able to gain competitive advantage. Companies that couldn’t (or wouldn’t) are likely still ramping up to new consumer and business realities. For either type of company, a composable ERP approach for SAP may pave the way for breakthrough innovation. With composable ERP, enterprises can “plug and play” easily integrated, best-of-breed ERP elements to deliver improved user experiences in response to changing market conditions.* Composable ERP creates options to drive growth within a Business-Driven Roadmap, where all IT activities are aligned with business priorities. For SAP customers running ECC or S/4HANA, or those planning a move to S/4HANA, composable ERP and a Business-Driven Roadmap can be a smart path to even greater success. Download the eBook to learn more about composable ERP for SAP. *TechTarget. “Experts predict flexibility as a top ERP trend in 2022.” January 10, 2022, Jim O’Donnell

Read eBook
Sizing Up the IT Skills Gap
Analyst Research
Sizing Up the IT Skills Gap

How real is the tech talent shortage? According to a recent CIO survey, very real. CIO surveyed 100s of IT leaders worldwide to gauge the scope of the problem and how leaders are coping. Read the full report for data sets, insights, and takeaways to help you face your talent challenges.  In the report, you’ll learn: The role IT skills gaps play in teams’ ability to deliver on strategic initiatives Conditions that are making it more challenging to recruit and retain IT talent Strategies that leaders are using to combat talent gaps How leaders balance the pursuit of emerging skills versus legacy skills For a deeper look into the survey data along with expert analysis, read the research report today.

Read Analyst Research

Let's start a conversation

How can our managed services model help you improve your operational efficiency?

All fields marked * are required.
Rimini Street, Inc.
Follow Rimini Street
Contact Us
Quick Links
  • About Us
  • Careers
  • Leadership Team
  • Rimini ONE™
Solutions by need
  • Address Tech and IT Skills Gaps
  • Avoid Expensive ERP Upgrades or Migrations
  • Maximize the value of ERP investments
  • Migration to the Cloud
  • Reduce Support Costs
  • View all
Solutions by role
  • Executive
  • Finance
  • IT
  • Procurement
Solutions by industry
  • Manufacturing
  • Telecom
  • Retail
  • Financial Services
  • Energy, Utilities and Resources
  • Government
  • View all

Copyright © 2025 Rimini Street, Inc.

All rights reserved.

  • Terms of Use
  • Privacy Notice
  • Cookie Settings
  • Request a Quote
  • Request More Information
  • Modern Slavery Act Statement
  • Site Map
Savings Calculator Scroll to the top of the page