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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
    • We help you…
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    • Oracle
      • Oracle E-Business Suite
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      • See all Oracle
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    • And more
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Contact us

Enterprise Software Services and Solutions

Unlock the full value of your enterprise software portfolio by partnering with the leading global provider of third-party support and services for Oracle, SAP, VMware and more.

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Watch video Enterprise Software Services and Solutions

Rimini Street enterprise software services

As a global leader of end-to-end third-party enterprise software support, management and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

Enterprise software support

Get comprehensive, 24/7/365 software support in eight languages from a dedicated Primary Support Engineer backed by a global team with deep ERP expertise, often up to half the price of vendor support, for up to 15+ years.

Managed services

Reduce overhead expenses and operational challenges managing critical systems. Get predictable, fixed billing, fill IT skills gaps, reduce ticket backlogs and stabilize systems, freeing up your team to focus on strategic projects.

Professional services

Achieve strategic projects and business objectives in security, interoperability, integration, AI-focused innovation and more through targeted solutions that help optimize, evolve and transform your systems for a higher ROI.

Software security services

Get proactive, proprietary security solutions — trusted by high-security organizations and government agencies — that improve overall security posture without code modifications or reliance on vendor-provided security patches.

Interoperability services

Modernize your IT environment and help ensure systems work seamlessly with the latest technology. Increase the ROI of enterprise software with nondisruptive interoperability solutions that require no upgrades, patches or disruptions.

Monitoring and health check services

Identify and prevent issues before they escalate, minimizing risk and potential downtime. Gain confidence in your ERP environment with performance monitoring services and health checks, complete with a single pane of glass view of your systems.

Custom support services

Get support for a broader portfolio of enterprise software, applications, databases and other technologies, enabling you to retain systems that are nearing or have reached end-of-life (EOL) support and keep them in top performance.

Tax and regulatory compliance services

Keep your software assets up to date and compliant with relevant tax, legal and regulatory requirements — without the need for vendor upgrades or migrations — thanks to one of the fastest Legislature-to-Live™ delivery cycles in the industry.

License and advisory services

Simplify asset management with vendor-agnostic expertise, avoiding overspending and confusion. Mitigate compliance risk, uncover hidden costs and make smart licensing decisions with our experts, some of whom are former license auditors.
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What to expect from Rimini Street

Learn what you can look forward to when you partner with Rimini Street for enterprise software solutions — from greater roadmap control and vendor-agnostic guidance to a superior service experience and industry-leading SLAs.

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Enterprise software we support

Rimini Street delivers comprehensive support solutions for a full suite of enterprise applications, databases and technology software.

Oracle

Unlock the full potential and ROI of your Oracle investments by leveraging enterprise software management, support and innovation solutions covering E-Business Suite, Siebel, JD Edwards and more.

SAP

Transform your highly valuable SAP investment into a vehicle for innovation and competitive advantage with comprehensive software support, services and innovation solutions by Rimini Street.

VMware

Protect and extend the life of perpetually licensed VMware products with proactive, robust support services that include Rimini Street’s proprietary hypervisor security solution powered by Vali Cyber®.

Salesforce®

Manage your Salesforce platform expertly with a unique blend of professional and managed services that are flexible by design, giving you the right service at the right time, at a predictable price.

And more

Optimize and maximize the full value of your business-critical systems with enterprise software services for Microsoft, IBM, the ServiceNow® platform and a variety of open-source databases.
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Hear what our clients have to say

MYOB
“

The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance.”

Eric Kamara General Manager of Platform Services MYOB
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SCEE Electrical Ltd
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

Imre Szabo Group ICT Manager Southern Cross Electrical Engineering Limited ("SCEE Group")
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Bumhan Mecatec
“

The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”

Jaewoong Jeong Executive Director, IT Business Division Bumhan Group
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GRP
“

With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”

Ivan Widjaksono Head of Digital Transformation GRP
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Mercury NZ
“

We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”

Tim Aynsley Head of Technology Mercury NZ
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Standard Foods Corporation
“

My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”

Jerry Lee IT Director Standard Foods 
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Korean Air
“

When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”

Cho Yeon-Jeong ERP IT Team, Manager Korean Air
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Sodastream
“

Rimini Street surprised us and gave us an answer to everything we needed from customizations and installation of patches to regulatory compliance. We got everything and could stay with our previous systems after investing a lot of money in them.”

Hila Tovi Ronen Oracle Finance Leader SodaStream
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Ricoh
“

Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”

Keisuke Hamanaka Deputy General Manager, Process, IT and Data Management Ricoh
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Sunway Group
“

Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”

Kevin Khoo CIO Sunway Group
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Pacific Healthcare
“

Rimini Street delivers what they promise so that we can deliver quality and trust to our clients and end-users.”

Daniel Lui CIO Pacific Healthcare Group
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Nexen Corporation 
“

With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”

Jae-Hoon Jung Information Strategy Team Leader Nexen
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Watch video
MYOB
SCEE Electrical Ltd
Bumhan Mecatec
GRP
Mercury NZ
Standard Foods Corporation
Korean Air
Sodastream
Ricoh
Sunway Group
Pacific Healthcare
Nexen Corporation 

Don’t just take our word for it

"The Perfect Partner"

“The transition from mainstream support to 3rd party via Rimini Street has been well managed, delivered the expected savings against the back drop of increasing costs, provided a huge improvement in support services and is now delivering added value back to my business.”

– IT Controller

Read full review

Gartner© and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Additional resources

Staying one step ahead of VMware vulnerabilities with proactive protection from Rimini Protect™
Blog
Staying one step ahead of VMware vulnerabilities with proactive protection from Rimini Protect™
Gabe Dimeglio
Gabe Dimeglio
CISO, SVP & GM Rimini Protect™ and Rimini Watch™
3 min read

March 4, 2025 was a day filled with uncertainty for VMware clients when the US government agency CISA (Cybersecurity and Infrastructure Security Agency) announced that three VMware ESXi vulnerabilities were being added to the Known Exploited Vulnerabilities (KEV) list.[1]  Two of these vulnerabilities were ranked as “severe” and one as “critical” based on their severity […]

Read Blog
What is Microsoft Azure’s AutoML and How Does it Accelerate Machine Learning?
Blog
What is Microsoft Azure’s AutoML and How Does it Accelerate Machine Learning?
Bryan Turner
Microsoft Power Platform D365 Principal Architect
3 min read

In the past few years, AI has become an unavoidable topic in just about every conversation within the ERP enterprise technology space. There is an official unspoken race for everyone to bring the power of AI to their own enterprise business solutions. But what does that really mean, and more importantly, what type of effort […]

Read Blog
Rimini Street Launches Rimini Manage™ for Workday
Press Release
Rimini Street Launches Rimini Manage™ for Workday

Organizations can now benefit from Rimini Street’s expert management services to streamline Workday operations, address staffing needs, and drive better business outcomes LAS VEGAS – March 27, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider for Oracle, SAP and […]

Read Press Release

Ready to take the first step?

Reach out today and let’s discuss how end-to-end enterprise software solutions from Rimini Street can help you achieve your goals.

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